Consumer Financial Services

Skadden’s Consumer Financial Services Group represents many of the nation’s leading banks, lenders, loan servicers, insurance companies and other consumer financial services companies in connection with government investigations, examinations, enforcement actions and class action litigation. We advise our clients on compliance with the Dodd-Frank Act and other federal and state laws, and in all aspects of their consumer financial products and services, including mortgage, credit card, auto and student lending and servicing; and deposit-related and ancillary products.


Our enforcement practice includes the representation of financial services companies in investigations and other matters involving the Consumer Financial Protection Bureau, the U.S. Department of Justice, the Federal Trade Commission, the Securities and Exchange Commission, the Office of Foreign Assets Control within the U.S. Department of the Treasury, the Federal Reserve Board, the Office of the Comptroller of the Currency, the Federal Deposit Insurance Corporation, state attorneys general, congressional committees, and other federal and state enforcement and regulatory agencies. We represent financial services firms in investigations and regulatory examinations focused on all aspects of consumer lending and financial institution practices.


We regularly represent consumer financial services companies in federal and state consumer class action litigation and also represent financial institutions in third-party subpoena matters. We have defended clients in numerous class actions involving claims under the Fair Housing Act, the Equal Credit Opportunity Act, the Civil Rights Acts, federal securities laws, unfair and deceptive business practice statutes, and numerous state consumer protection, sales practices, privacy and anti-discrimination statutes. We also have represented international banks in federal courts.

Regulatory Examinations

We routinely assist financial services entities in a wide range of bank regulatory examinations and related inquiries. Our familiarity with regulators and their current issues of concern enables us to help institutions minimize problem areas in the examination process.

Counseling and Compliance

An important part of our practice involves counseling financial services clients, including banks and non-bank lenders, credit card and consumer finance lenders, private equity investors, mortgage originators and servicers, and insurance providers on a broad range of examination, compliance and risk management issues. Recent engagements include the development and implementation of comprehensive compliance management programs addressing the written policies, training and ongoing monitoring necessary to ensure corporate-wide compliance with fair lending laws, federal and state consumer protection statutes, and consumer financial privacy and information security regulations, as well as a review of policies and practices relating to interactions with limited English proficiency consumers. We also have conducted independent assessments and provide ongoing advice regarding clients’ existing compliance and self-assessment programs. We regularly conduct regulatory and legal risk assessments for clients considering acquisitions or strategic alliances with other financial services companies.

Skadden advises clients in connection with the regulatory examination and acquisition approval process, and we help management respond to examination findings. We also provide ongoing advice regarding requirements of the Community Reinvestment Act.

Our group and attorneys have repeatedly been included in Chambers USA: America’s Leading Lawyers for Business.

On April 11, 2016, the Consumer Financial Services Group held its 24th Annual Fair Lending Conference in Washington, D.C. Skadden attorneys addressed key issues and developments in fair lending compliance and enforcement, including mortgage developments and trends, auto and other nonmortgage lending, regulatory updates regarding UDAAP (unfair, deceptive or abusive acts and practices) and limited English proficiency, perspectives on the Consumer Financial Protection Bureau’s first five years, the Home Mortgage Disclosure Act and the Community Reinvestment Act, and emerging issues in financial technology and marketplace lending.

Click here to view the conference materials.


On April 13, 2015, the Consumer Financial Services Group held its 23rd Annual Fair Lending Conference in Washington, D.C.

Click here to view the conference materials.


On April 14, 2014, the Consumer Financial Services Group held its 22nd Annual Fair Lending Conference in Washington, D.C.

Click here to view the conference materials.