The Outsourcing Group at Skadden, Arps, Slate, Meagher & Flom LLP and affiliates supports clients through all stages of an outsourcing project — from preparing the initial RFP and facilitating vendor selection to negotiating all aspects of the definitive agreement and schedules. We work in an efficient and cost-effective manner, tailoring our role to the client’s needs. When appropriate, we can also call on the tremendous range of experience that Skadden possesses, both in the United States and in our numerous offices around the world, allowing us to respond immediately to any issue that may arise in a transaction.
We have handled a wide variety of outsourcing transactions, ranging from the outsourcing of a specific business process to the enterprise-wide outsourcing of all software development and support. Our experience also stretches across a broad range of industries, including financial services, insurance, telecommunications, energy, consulting, travel, media and publishing.
We also have experience representing both vendors and customers in outsourcing transactions. As a result, we understand the perspective that each side brings to the table and can negotiate agreements knowing how the other side is likely to react to specific positions, and the basis for their position. This allows us to provide better advice for our clients and more easily resolve issues as they arise.
The cornerstone of our practice is that we can move easily among the legal, business and technology issues in any outsourcing transaction. We are equally comfortable discussing legal issues with the in-house lawyers, pricing and strategic issues with the business stakeholders and service descriptions with the technology specialists. In all cases, we aim to be creative problem-solvers and never “over-lawyer” a deal.
Skadden also is positioned to handle “offshore” outsourcing transactions. This includes projects where the outsourcer is in a foreign country or where the customer will be receiving services in locations around the world. We regularly rely on our international offices to support these transactions and assist with local law issues.