Skadden is representing Genesys in the $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest in equal amount. This investment will build on Genesys’ current global partnerships with Salesforce and ServiceNow, including the CX Cloud from Genesys and Salesforce and the Unified Experience from Genesys and ServiceNow. Hellman & Friedman and Permira remain Genesys’ majority equity owners.
Laura Kaufmann Belkhayat, Brett Fleisher and Allison Schneirov are leading the Skadden team.